Get started with Nexus.ai in minutes

Follow our simple onboarding process – from sign‑up to full‑powered AI tools. We'll guide you every step.

Your journey to AI‑powered marketing

Four steps to unlock the full potential of Nexus.ai.

1

Sign up & choose product

Create your account and select the solution that fits your needs – or bundle them.

2

Connect your data

Link social accounts, define keywords, or upload training data for your chatbot.

3

Configure & customize

Set up alerts, design report templates, or train your chatbot on your brand voice.

4

Go live & get insights

Start monitoring, receive reports, or deploy your chatbot – and see results immediately.

Onboarding by product

Specific steps for each solution – choose the one you're setting up.

Social Listening
  1. Define your keywords – brand names, products, competitors, or industry terms. Use Boolean operators for precision.
  2. Select sources – choose from 100M+ sources: Twitter, Reddit, news, forums, review sites. You can also add custom RSS feeds.
  3. Set up alerts – get notified via email or Slack when mentions spike, sentiment shifts, or crises are detected.
  4. Review the dashboard – your real‑time monitor is live. Explore sentiment trends, top influencers, and share of voice.
  5. Export or share – download reports, create shared dashboards, or integrate with your CRM.
Go to Listening →
Social Media Reports
  1. Connect your accounts – link Instagram, LinkedIn, TikTok, Facebook, and X (Twitter) via OAuth. We support all major platforms.
  2. Choose report template – select from standard templates or create a custom white‑label design with your logo and colors.
  3. Set the date range – choose weekly, monthly, or custom periods. You can also schedule recurring reports.
  4. Select metrics – pick which KPIs to include: engagement rate, follower growth, ROI, top posts, etc.
  5. Generate and deliver – your report is ready in 48 hours (or instantly for Pro plans). Download PDF or get a shareable link.
Go to Reports →
AI Chatbot
  1. Train your bot – upload FAQs, support docs, product catalogs, or link to your knowledge base. Our AI learns your content.
  2. Configure personality – set tone (friendly, professional, etc.) and fallback responses for unrecognized queries.
  3. Integrate channels – deploy on your website via embed code, or connect to Messenger, WhatsApp, Slack, and more.
  4. Test thoroughly – use the live preview to simulate conversations and refine answers.
  5. Go live and monitor – your chatbot handles conversations 24/7. Review analytics to improve over time.
Go to Chatbot →

Connect your data sources

Nexus.ai integrates with the tools you already use.

🐦 Twitter/X
📘 Facebook
📷 Instagram
💼 LinkedIn
🎵 TikTok
📰 RSS feeds
💬 Slack
📧 Email
☁️ HubSpot
📞 Salesforce
🔌 Zapier
📊 Google Analytics

And many more via our API. See all integrations →

Real‑world onboarding examples

How different teams get started with Nexus.ai.

📈 Marketing agency

"We onboarded all five clients in one day. Connected their social accounts, set up white‑label reports, and scheduled monthly deliveries."

🛍️ E‑commerce brand

"Trained our chatbot on product specs and return policy. It now handles 40% of support tickets without human intervention."

🏢 Enterprise PR team

"We monitor 15 brands across 20 countries. The listening setup took two hours – now we get real‑time crisis alerts."

Resources to help you succeed

We're here for you at every step.

📚

Documentation

Detailed guides, API references, and tutorials.

Read docs
🎥

Video tutorials

Watch step‑by‑step walkthroughs for each product.

Watch now
💬

Support

Chat with our team or email us – we respond within hours.

Contact support

Onboarding FAQs

How long does it take to get started?

Most users are up and running within 30 minutes. Social Listening and Reports require minimal setup; Chatbot training may take a few hours depending on data size.

What if I need help during setup?

Our support team is available via live chat and email. We also offer onboarding calls for Enterprise customers.

Can I switch products later?

Yes! You can add or remove products at any time from your dashboard. Billing adjusts automatically.

Is there a free trial?

Absolutely. All products come with a 14‑day free trial – no credit card required.

Ready to get started?

Get a free Consultation – no credit card required.

Start Free Trial Request Consultation