Privacy Policy

This Privacy Policy explains how Nexus.ai ("we," "us," or "our") collects, uses, and shares your personal information when you use our website and services.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, fill out a form, or contact support. This may include:

• Account Information: Name, email address, company name, job title, and password.
• Billing Information: Payment method details (processed securely by third‑party payment processors).
• User Content: Data, text, files, or other materials you upload to the Services.
• Communications: Information you provide when you contact us for support or inquiries.

We also automatically collect certain information when you use the Services:

• Usage Data: Pages visited, features used, time spent, and referring URLs.
• Device Information: IP address, browser type, operating system, and device identifiers.
• Cookies and Similar Technologies: We use cookies to remember preferences and analyze traffic.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Services
• Process transactions and send related information
• Communicate with you about updates, security alerts, and support
• Monitor and analyze usage trends
• Detect, investigate, and prevent fraudulent or unauthorized activities
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

• With your consent: When you direct us to share information with third parties.
• Service Providers: With vendors who perform services on our behalf (e.g., hosting, analytics, payment processing).
• Legal Requirements: If required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Data Security

We implement industry‑standard security measures to protect your information, including encryption (AES‑256 at rest, TLS 1.3 in transit), access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Services. You may delete your account at any time; we will delete your information within 30 days, subject to legal retention requirements.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate information.
• Deletion: Request that we delete your information.
• Opt‑out: Opt out of marketing communications.

To exercise these rights, contact us at privacy@nexus.ai. We will respond within 30 days.

7. International Data Transfers

We are based in the United States and may process data in other countries. If you are located outside the US, your information will be transferred to the US. We use Standard Contractual Clauses and other safeguards to ensure adequate protection.

8. Children's Privacy

The Services are not intended for individuals under 16. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings. Disabling cookies may affect functionality.

Cookie Type	Purpose
Essential	Authentication, security
Analytics	Track usage (Google Analytics)
Preference	Remember settings

10. Third‑Party Links

The Services may contain links to third‑party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Services. Your continued use after the changes take effect constitutes acceptance.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Nexus.ai, Inc.
548 Market St, PMB 72296
San Francisco, CA 94104
Email: privacy@nexus.ai