Tell us what business process you want to improve.

Use this page for product questions, custom process requests, setup support, partnerships, or builder access. Nexus routes each message into the admin inbox so the right person can review it and follow up.

Email support@nexus-ai.software

For product questions, setup support, custom requests, and marketplace help.

Phone / WhatsApp Available after intake

Share the request first so Nexus can route it to the right support path.

Best for Business process requests

Reports, support handoffs, operations tasks, lead follow-up, and internal workflows.

Response Within 1-2 business days

For urgent setup or launch requests, mention the timeline clearly.

Different requests need different next steps.

Nexus is a hub for solving recurring business problems. Choose the path that best matches what you need so the request can be reviewed quickly.

01

Business buyer

You want to know which product fits your company, what information is required, whether self-serve setup is enough, and what result your team can expect.

  • Product fit questions
  • Pricing and setup questions
  • Self-serve vs Nexus guided setup
  • Process requirements
02

Custom process request

You have a report, support process, lead process, content process, or internal task that needs a custom workflow instead of an existing marketplace product.

  • Custom process requests
  • Internal process improvement
  • Reporting systems
  • Data handoffs and alerts
03

Developer or builder

You build reliable automation products with n8n, Make, Python, Node.js, APIs, or internal systems and want to list them on Nexus.

  • Developer waitlist
  • Automation submission questions
  • Preview and customization standards
  • Future seller access
04

Partnerships

You are an agency, SaaS company, consultant, integration team, or operator that wants to work with Nexus as the marketplace grows.

  • Agency partnerships
  • Tool partnerships
  • Distribution partnerships
  • Integration support

Describe the process, the problem, and the outcome you want.

Keep it practical. Explain the manual work, the tools involved, how often it happens, and what should be produced when the process is working properly.

For buyers Mention the product you are interested in, your company type, and whether you prefer self-serve setup or Nexus guided setup.
For custom process requests Describe the current manual process, the tools involved, how often it happens, and the result you want.
For developers Tell us what products you can build, what tools you use, and whether you already have examples ready.

Contact form

Your message is saved into the Nexus admin dashboard for review and follow-up.

What should you write?

You do not need technical details. The most useful information is the business goal, the current manual process, and what output you want the finished process to produce.

Buyer example

We are a hospitality business and spend too much time preparing weekly performance reports. We need a product that pulls the key numbers together and shows what needs attention.

Custom process example

Our team checks reviews and comments manually every day. We want a process that flags urgent issues and creates a Monday summary for management.

Builder example

I build repeatable reporting and lead follow-up products. I have examples ready and want to know the requirements to list them on Nexus.

Before you contact Nexus.

These answers help buyers, builders, and partners understand how Nexus handles product questions, guided setup, custom requests, and developer inquiries.

Can I buy a product directly right now?

Yes. Nexus supports marketplace products, checkout, setup forms, buyer dashboards, and messaging. Some products may still need guided setup depending on the process and tools involved.

What is Nexus guided setup?

Guided setup means Nexus helps prepare, configure, test, and launch the product instead of leaving the customer alone with technical steps. This is best when the business wants the result without managing the setup details.

Can Nexus handle a custom process?

Yes. If the marketplace does not have the right product, send a custom request. Include the current manual process, the tools involved, and the result you want.

Can builders submit products?

Yes. Builders can join the developer waitlist for review. Approved developers can create profiles, submit products, and have products reviewed before they go live.

What should I include in my message?

Tell us what you want automated, what tools or data are involved, how often it should run, and what output you expect. For example: a PDF report, dashboard update, lead list, alert, handoff note, or weekly summary.

Start with the process you want fixed.

If you already know the problem, send a message. If you are still exploring, start with the marketplace and compare the available products.